Our quality promise

Our quality promise

We deliver world-class value through our products, services, and responsive customer support. Beyond our portfolio of quality fuel solutions, we are committed to high environmental standards and a rigorous approach to safety.
Have a question or concern? We’ll be happy to get in touch.
Supply reliability

Supply reliability

From terminal wait times to customer communication, we want to make your experience faster and more efficient. By focusing on areas that matter most to you, we continually enhance your experience across our entire supply chain.

We are committed to:

  • Highest safety and operational standards

    Operating at the highest safety and operational standards

  • Reliable supply of high quality products

    Providing a reliable supply of high-quality products

  • Minimising customer in-terminal time

    Minimising customer in-terminal time

  • Reliable delivery

    Offering reliable delivery directly to you

  • Proactive communication

    Communicating proactively with customers

  • Prompt response

    Responding promptly to customer needs

Superior supply reliability goes hand-in-hand with product integrity and availability. You’ll be assured of:

  • A robust, integrated network of pipelines and terminals that supplies the fuels you need, when you need them
  • Industry-leading processes that ensure product integrity is maintained throughout the supply chain
  • Fuels that are in strict compliance with applicable governmental laws, rules, and regulations